{"id":2755,"date":"2026-10-05T18:35:20","date_gmt":"2026-10-05T13:05:20","guid":{"rendered":"https:\/\/ehostpiya.in\/blog\/?p=2755"},"modified":"2026-10-05T18:35:23","modified_gmt":"2026-10-05T13:05:23","slug":"how-to-configure-cash-on-delivery-in-magento","status":"publish","type":"post","link":"https:\/\/ehostpiya.in\/blog\/how-to-configure-cash-on-delivery-in-magento\/","title":{"rendered":"How to Configure Cash on Delivery in Magento?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_88 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-1'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/ehostpiya.in\/blog\/how-to-configure-cash-on-delivery-in-magento\/#How_to_Configure_Cash_on_Delivery_in_Magento\" >How to Configure Cash on Delivery in Magento<\/a><ul class='ez-toc-list-level-2' ><li class='ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/ehostpiya.in\/blog\/how-to-configure-cash-on-delivery-in-magento\/#What_Is_Cash_on_Delivery\" >What Is Cash on Delivery?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/ehostpiya.in\/blog\/how-to-configure-cash-on-delivery-in-magento\/#Benefits_of_Cash_on_Delivery\" >Benefits of Cash on Delivery<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/ehostpiya.in\/blog\/how-to-configure-cash-on-delivery-in-magento\/#Before_Enabling_COD\" >Before Enabling COD<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/ehostpiya.in\/blog\/how-to-configure-cash-on-delivery-in-magento\/#Step_1_Log_in_to_Magento_Admin\" >Step 1: Log in to Magento Admin<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/ehostpiya.in\/blog\/how-to-configure-cash-on-delivery-in-magento\/#Step_2_Open_Payment_Methods\" >Step 2: Open Payment Methods<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/ehostpiya.in\/blog\/how-to-configure-cash-on-delivery-in-magento\/#Step_3_Locate_Cash_on_Delivery\" >Step 3: Locate Cash on Delivery<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/ehostpiya.in\/blog\/how-to-configure-cash-on-delivery-in-magento\/#Step_4_Enable_Cash_on_Delivery\" >Step 4: Enable Cash on Delivery<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/ehostpiya.in\/blog\/how-to-configure-cash-on-delivery-in-magento\/#Step_5_Set_the_Payment_Title\" >Step 5: Set the Payment Title<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/ehostpiya.in\/blog\/how-to-configure-cash-on-delivery-in-magento\/#Step_6_Configure_the_New_Order_Status\" >Step 6: Configure the New Order Status<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/ehostpiya.in\/blog\/how-to-configure-cash-on-delivery-in-magento\/#Step_7_Configure_Payment_From_Applicable_Countries\" >Step 7: Configure Payment From Applicable Countries<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/ehostpiya.in\/blog\/how-to-configure-cash-on-delivery-in-magento\/#All_Allowed_Countries\" >All Allowed Countries<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/ehostpiya.in\/blog\/how-to-configure-cash-on-delivery-in-magento\/#Specific_Countries\" >Specific Countries<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/ehostpiya.in\/blog\/how-to-configure-cash-on-delivery-in-magento\/#Step_8_Select_Specific_Countries\" >Step 8: Select Specific Countries<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/ehostpiya.in\/blog\/how-to-configure-cash-on-delivery-in-magento\/#Step_9_Add_COD_Instructions\" >Step 9: Add COD Instructions<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/ehostpiya.in\/blog\/how-to-configure-cash-on-delivery-in-magento\/#Step_10_Set_Minimum_Order_Total\" >Step 10: Set Minimum Order Total<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/ehostpiya.in\/blog\/how-to-configure-cash-on-delivery-in-magento\/#Step_11_Set_Maximum_Order_Total\" >Step 11: Set Maximum Order Total<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/ehostpiya.in\/blog\/how-to-configure-cash-on-delivery-in-magento\/#Step_12_Configure_Sort_Order\" >Step 12: Configure Sort Order<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/ehostpiya.in\/blog\/how-to-configure-cash-on-delivery-in-magento\/#Step_13_Save_the_Configuration\" >Step 13: Save the Configuration<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/ehostpiya.in\/blog\/how-to-configure-cash-on-delivery-in-magento\/#Step_14_Test_Cash_on_Delivery\" >Step 14: Test Cash on Delivery<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/ehostpiya.in\/blog\/how-to-configure-cash-on-delivery-in-magento\/#Step_15_Verify_the_Order\" >Step 15: Verify the Order<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/ehostpiya.in\/blog\/how-to-configure-cash-on-delivery-in-magento\/#Managing_COD_Orders\" >Managing COD Orders<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/ehostpiya.in\/blog\/how-to-configure-cash-on-delivery-in-magento\/#How_to_Disable_Cash_on_Delivery\" >How to Disable Cash on Delivery<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"https:\/\/ehostpiya.in\/blog\/how-to-configure-cash-on-delivery-in-magento\/#Common_Cash_on_Delivery_Problems\" >Common Cash on Delivery Problems<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-25\" href=\"https:\/\/ehostpiya.in\/blog\/how-to-configure-cash-on-delivery-in-magento\/#COD_Does_Not_Appear_at_Checkout\" >COD Does Not Appear at Checkout<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-26\" href=\"https:\/\/ehostpiya.in\/blog\/how-to-configure-cash-on-delivery-in-magento\/#COD_Appears_for_the_Wrong_Countries\" >COD Appears for the Wrong Countries<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-27\" href=\"https:\/\/ehostpiya.in\/blog\/how-to-configure-cash-on-delivery-in-magento\/#COD_Is_Not_Available_for_Small_Orders\" >COD Is Not Available for Small Orders<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-28\" href=\"https:\/\/ehostpiya.in\/blog\/how-to-configure-cash-on-delivery-in-magento\/#COD_Is_Not_Available_for_Expensive_Orders\" >COD Is Not Available for Expensive Orders<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-29\" href=\"https:\/\/ehostpiya.in\/blog\/how-to-configure-cash-on-delivery-in-magento\/#Customers_Do_Not_Understand_How_COD_Works\" >Customers Do Not Understand How COD Works<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-30\" href=\"https:\/\/ehostpiya.in\/blog\/how-to-configure-cash-on-delivery-in-magento\/#Best_Practices_for_Cash_on_Delivery\" >Best Practices for Cash on Delivery<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-31\" href=\"https:\/\/ehostpiya.in\/blog\/how-to-configure-cash-on-delivery-in-magento\/#COD_and_Shipping_Restrictions\" >COD and Shipping Restrictions<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-32\" href=\"https:\/\/ehostpiya.in\/blog\/how-to-configure-cash-on-delivery-in-magento\/#Frequently_Asked_Questions\" >Frequently Asked Questions<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-33\" href=\"https:\/\/ehostpiya.in\/blog\/how-to-configure-cash-on-delivery-in-magento\/#Does_Magento_support_Cash_on_Delivery\" >Does Magento support Cash on Delivery?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-34\" href=\"https:\/\/ehostpiya.in\/blog\/how-to-configure-cash-on-delivery-in-magento\/#Where_do_I_configure_COD\" >Where do I configure COD?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-35\" href=\"https:\/\/ehostpiya.in\/blog\/how-to-configure-cash-on-delivery-in-magento\/#Can_I_restrict_COD_to_specific_countries\" >Can I restrict COD to specific countries?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-36\" href=\"https:\/\/ehostpiya.in\/blog\/how-to-configure-cash-on-delivery-in-magento\/#Can_I_set_a_minimum_COD_order_value\" >Can I set a minimum COD order value?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-37\" href=\"https:\/\/ehostpiya.in\/blog\/how-to-configure-cash-on-delivery-in-magento\/#Can_I_set_a_maximum_COD_order_value\" >Can I set a maximum COD order value?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-38\" href=\"https:\/\/ehostpiya.in\/blog\/how-to-configure-cash-on-delivery-in-magento\/#Can_I_add_instructions_for_customers\" >Can I add instructions for customers?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-39\" href=\"https:\/\/ehostpiya.in\/blog\/how-to-configure-cash-on-delivery-in-magento\/#Can_I_disable_COD_later\" >Can I disable COD later?<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-40\" href=\"https:\/\/ehostpiya.in\/blog\/how-to-configure-cash-on-delivery-in-magento\/#Conclusion\" >Conclusion<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h1 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_Configure_Cash_on_Delivery_in_Magento\"><\/span>How to Configure Cash on Delivery in Magento<span class=\"ez-toc-section-end\"><\/span><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Cash on Delivery (COD) is a popular payment option for online stores, especially when customers prefer to pay after receiving their orders. Magento includes a built-in Cash on Delivery payment method that can be enabled and configured directly from the Admin Panel.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With COD, customers place an order online and pay the delivery agent when the package arrives. Store administrators can control where COD is available, set order-value limits, add payment instructions, and determine how the method appears during checkout.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In this guide, you will learn how to configure Cash on Delivery in Magento step by step.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_Is_Cash_on_Delivery\"><\/span>What Is Cash on Delivery?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Cash on Delivery is a payment method where the customer does not pay online during checkout. Instead, payment is collected when the order is delivered.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A typical COD workflow looks like this:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>Customer Places Order\n        \u2193\nCOD Selected at Checkout\n        \u2193\nMagento Creates Order\n        \u2193\nStore Processes Order\n        \u2193\nOrder Is Shipped\n        \u2193\nCustomer Pays on Delivery<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">The exact order and payment status behavior can vary depending on your Magento configuration and shipping or fulfillment workflow.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Benefits_of_Cash_on_Delivery\"><\/span>Benefits of Cash on Delivery<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Offering COD can be useful because it:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Gives customers an alternative to online payments.<\/li>\n\n\n\n<li>Can increase trust among customers who are hesitant to pay online.<\/li>\n\n\n\n<li>Supports customers without access to certain online payment methods.<\/li>\n\n\n\n<li>Is useful in markets where COD is widely used.<\/li>\n\n\n\n<li>Can complement card, wallet, and bank payment options.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">However, COD orders can also involve higher cancellation or return risks, so businesses should establish appropriate order and delivery policies.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Before_Enabling_COD\"><\/span>Before Enabling COD<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Before configuring Cash on Delivery, check the following:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Your Magento store is properly configured.<\/li>\n\n\n\n<li>Shipping methods are available.<\/li>\n\n\n\n<li>Your business supports COD deliveries.<\/li>\n\n\n\n<li>Your delivery partners accept COD orders.<\/li>\n\n\n\n<li>You know the countries or regions where COD should be available.<\/li>\n\n\n\n<li>You have decided whether to impose minimum or maximum order values.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_1_Log_in_to_Magento_Admin\"><\/span>Step 1: Log in to Magento Admin<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Log in to your Magento Admin Panel using an administrator account.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After logging in, open the Magento dashboard.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_2_Open_Payment_Methods\"><\/span>Step 2: Open Payment Methods<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">From the Admin Panel, go to:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Stores \u2192 Configuration<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Then select:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Sales \u2192 Payment Methods<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Magento will display the available payment methods configured for your store.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If your store has multiple websites or store views, select the appropriate configuration scope before changing the payment settings.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_3_Locate_Cash_on_Delivery\"><\/span>Step 3: Locate Cash on Delivery<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Find the section named:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Cash On Delivery Payment<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Expand the section to display its configuration options.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The available settings may vary slightly depending on your Magento or Adobe Commerce version.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_4_Enable_Cash_on_Delivery\"><\/span>Step 4: Enable Cash on Delivery<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Locate:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Enabled<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Set it to:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Yes<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This makes Cash on Delivery available to customers when the other configuration requirements are satisfied.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_5_Set_the_Payment_Title\"><\/span>Step 5: Set the Payment Title<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The <strong>Title<\/strong> determines how the payment method appears to customers during checkout.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>Cash on Delivery<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">You can also use a customer-friendly title such as:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>Pay on Delivery<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">Keep the title short and easy to understand.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_6_Configure_the_New_Order_Status\"><\/span>Step 6: Configure the New Order Status<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Magento allows you to select the status assigned when an order is placed using COD.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on your Magento version, you may have options such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pending<\/li>\n\n\n\n<li>Processing<\/li>\n\n\n\n<li>Other configured statuses<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Choose a status that matches your fulfillment workflow.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For COD orders, many stores prefer a status that clearly indicates that the order still needs to be processed and payment has not yet been collected.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_7_Configure_Payment_From_Applicable_Countries\"><\/span>Step 7: Configure Payment From Applicable Countries<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Magento allows you to control where COD can be used.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Look for:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Payment from Applicable Countries<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You may see options such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>All Allowed Countries<\/li>\n\n\n\n<li>Specific Countries<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"All_Allowed_Countries\"><\/span>All Allowed Countries<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Choose this option if you want COD to be available wherever your store accepts orders, subject to the other payment restrictions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Specific_Countries\"><\/span>Specific Countries<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Choose this option if COD is available only in selected countries.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example, you may want to offer COD only in regions where your logistics provider supports cash collection.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_8_Select_Specific_Countries\"><\/span>Step 8: Select Specific Countries<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you select <strong>Specific Countries<\/strong>, Magento will provide a list of countries.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Select the countries where COD should be available.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>India<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">or multiple countries supported by your delivery operation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Make sure the selected countries are consistent with your shipping and COD policies.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_9_Add_COD_Instructions\"><\/span>Step 9: Add COD Instructions<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The <strong>Instructions<\/strong> field allows you to provide additional information to customers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>Please keep the exact amount ready when your order is delivered.<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">Another example is:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>Cash on Delivery is available for eligible delivery locations. Payment must be made to the delivery agent when the order arrives.<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">Keep the instructions clear and concise.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_10_Set_Minimum_Order_Total\"><\/span>Step 10: Set Minimum Order Total<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Magento can allow you to specify a minimum order value for COD.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>Minimum Order Total: 500<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">With this type of restriction, customers whose order total is below the configured amount may not see COD as an available payment option.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This can help reduce the operational cost associated with processing low-value COD orders.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_11_Set_Maximum_Order_Total\"><\/span>Step 11: Set Maximum Order Total<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You can also configure a maximum order value.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>Maximum Order Total: 50,000<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">This can be useful if your business does not want to accept high-value COD orders.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you do not want a maximum limit, leave the field configured according to Magento&#8217;s default behavior.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_12_Configure_Sort_Order\"><\/span>Step 12: Configure Sort Order<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The <strong>Sort Order<\/strong> determines where Cash on Delivery appears in relation to other payment methods.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>1. Credit\/Debit Card\n2. UPI\n3. Cash on Delivery\n4. Bank Transfer<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">A lower sort-order value generally places the method higher in the checkout payment list.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Choose an order that makes sense for your customers.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_13_Save_the_Configuration\"><\/span>Step 13: Save the Configuration<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">After configuring the COD settings, click:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Save Config<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Magento will save the payment configuration.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the changes do not immediately appear on the storefront, check the configuration scope and refresh the relevant Magento cache.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_14_Test_Cash_on_Delivery\"><\/span>Step 14: Test Cash on Delivery<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Testing is important before making COD available to customers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Open your storefront and:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Add a product to the cart.<\/li>\n\n\n\n<li>Proceed to checkout.<\/li>\n\n\n\n<li>Enter a delivery address in an eligible location.<\/li>\n\n\n\n<li>Continue to the payment section.<\/li>\n\n\n\n<li>Select <strong>Cash on Delivery<\/strong>.<\/li>\n\n\n\n<li>Place the order.<\/li>\n\n\n\n<li>Open <strong>Sales \u2192 Orders<\/strong> in Magento Admin.<\/li>\n\n\n\n<li>Verify the new order and its status.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Check that the COD instructions are displayed correctly.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_15_Verify_the_Order\"><\/span>Step 15: Verify the Order<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">After placing the test order, open it from:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Sales \u2192 Orders<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Review:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customer information<\/li>\n\n\n\n<li>Shipping address<\/li>\n\n\n\n<li>Products<\/li>\n\n\n\n<li>Order total<\/li>\n\n\n\n<li>Payment method<\/li>\n\n\n\n<li>Order status<\/li>\n\n\n\n<li>Shipping information<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Confirm that Magento identifies the payment method as Cash on Delivery.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Managing_COD_Orders\"><\/span>Managing COD Orders<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Once COD orders start arriving, your team should have a consistent fulfillment process.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A basic workflow can be:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>COD Order Received\n       \u2193\nVerify Order\n       \u2193\nConfirm Inventory\n       \u2193\nPack Product\n       \u2193\nShip Order\n       \u2193\nCollect Payment\n       \u2193\nComplete Order<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on your logistics provider, payment collection and order-status updates may be handled automatically or manually.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_Disable_Cash_on_Delivery\"><\/span>How to Disable Cash on Delivery<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you no longer want to accept COD payments:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to <strong>Stores \u2192 Configuration<\/strong>.<\/li>\n\n\n\n<li>Open <strong>Sales \u2192 Payment Methods<\/strong>.<\/li>\n\n\n\n<li>Expand <strong>Cash On Delivery Payment<\/strong>.<\/li>\n\n\n\n<li>Set <strong>Enabled<\/strong> to <strong>No<\/strong>.<\/li>\n\n\n\n<li>Click <strong>Save Config<\/strong>.<\/li>\n\n\n\n<li>Clear or refresh the relevant cache if necessary.<\/li>\n\n\n\n<li>Test checkout to confirm that COD is no longer displayed.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Common_Cash_on_Delivery_Problems\"><\/span>Common Cash on Delivery Problems<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"COD_Does_Not_Appear_at_Checkout\"><\/span>COD Does Not Appear at Checkout<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Check:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>COD is enabled.<\/li>\n\n\n\n<li>The correct configuration scope is selected.<\/li>\n\n\n\n<li>The customer&#8217;s country is allowed.<\/li>\n\n\n\n<li>The order total falls within the configured limits.<\/li>\n\n\n\n<li>A compatible shipping method is available.<\/li>\n\n\n\n<li>Magento cache has been refreshed.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"COD_Appears_for_the_Wrong_Countries\"><\/span>COD Appears for the Wrong Countries<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Review:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Payment from Applicable Countries<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If <strong>Specific Countries<\/strong> is selected, verify the country list carefully.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"COD_Is_Not_Available_for_Small_Orders\"><\/span>COD Is Not Available for Small Orders<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Check the <strong>Minimum Order Total<\/strong> setting.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the customer&#8217;s order is below the configured minimum, Magento may hide the COD option.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"COD_Is_Not_Available_for_Expensive_Orders\"><\/span>COD Is Not Available for Expensive Orders<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Check the <strong>Maximum Order Total<\/strong> setting.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the order exceeds the configured maximum, COD may not be offered.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Customers_Do_Not_Understand_How_COD_Works\"><\/span>Customers Do Not Understand How COD Works<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Review the <strong>Instructions<\/strong> field and provide clear information about when and how payment is collected.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Best_Practices_for_Cash_on_Delivery\"><\/span>Best Practices for Cash on Delivery<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Follow these practices when offering COD:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Clearly explain COD availability during checkout.<\/li>\n\n\n\n<li>Set appropriate minimum and maximum order limits.<\/li>\n\n\n\n<li>Restrict COD to supported delivery locations.<\/li>\n\n\n\n<li>Verify high-value COD orders when appropriate.<\/li>\n\n\n\n<li>Use reliable shipping partners.<\/li>\n\n\n\n<li>Clearly communicate whether exact cash is required.<\/li>\n\n\n\n<li>Monitor COD cancellations and refused deliveries.<\/li>\n\n\n\n<li>Track successful and failed COD deliveries.<\/li>\n\n\n\n<li>Keep order statuses accurate.<\/li>\n\n\n\n<li>Consider additional verification for suspicious or unusually large orders.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"COD_and_Shipping_Restrictions\"><\/span>COD and Shipping Restrictions<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">COD availability should match your shipping network.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example, if a delivery partner supports COD only in selected postal areas, your store should avoid offering COD outside those locations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Magento&#8217;s standard configuration can restrict payment methods by country and order value. More detailed location-based restrictions may require additional configuration or a compatible extension.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Frequently_Asked_Questions\"><\/span>Frequently Asked Questions<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Does_Magento_support_Cash_on_Delivery\"><\/span>Does Magento support Cash on Delivery?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Yes. Magento includes a built-in Cash on Delivery payment method.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Where_do_I_configure_COD\"><\/span>Where do I configure COD?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Go to:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Stores \u2192 Configuration \u2192 Sales \u2192 Payment Methods \u2192 Cash On Delivery Payment<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Can_I_restrict_COD_to_specific_countries\"><\/span>Can I restrict COD to specific countries?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Yes. Magento provides an <strong>Applicable Countries<\/strong> setting that can be used to limit where COD is available.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Can_I_set_a_minimum_COD_order_value\"><\/span>Can I set a minimum COD order value?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Yes. You can configure a minimum order total when supported by the COD configuration.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Can_I_set_a_maximum_COD_order_value\"><\/span>Can I set a maximum COD order value?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Yes. You can configure a maximum order total to prevent COD from being offered for orders above a specified value.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Can_I_add_instructions_for_customers\"><\/span>Can I add instructions for customers?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Yes. The COD configuration includes an instructions field where you can explain how payment will be collected.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Can_I_disable_COD_later\"><\/span>Can I disable COD later?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Yes. Set the COD payment method to <strong>Disabled<\/strong> in the Payment Methods configuration and save the changes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span>Conclusion<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Cash on Delivery is a useful Magento payment option for businesses that want to accept payment when products are delivered. Magento&#8217;s built-in COD configuration lets you control availability, applicable countries, order-value limits, customer instructions, and checkout display order.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Before enabling COD for all customers, test the complete checkout and fulfillment process. Make sure your shipping partners support COD in the locations where you offer it, and establish clear procedures for verifying, shipping, and completing COD orders.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"How to Configure Cash on Delivery in Magento Cash on Delivery (COD) is a popular payment option for&hellip;","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"csco_display_header_overlay":false,"csco_singular_sidebar":"","csco_page_header_type":"","footnotes":""},"categories":[138],"tags":[],"class_list":["post-2755","post","type-post","status-publish","format-standard","category-magento","cs-entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Configure Cash on Delivery in Magento? - Web Hosting Blogs by Ehostpiya | Tips and Tricks<\/title>\n<meta name=\"description\" content=\"How to Configure Cash on Delivery in Magento? 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